Transit Customer Service Feedback

  • Date, time and location of your visit or interaction
  • Route number and destination
  • Vehicle number
  • Level of satisfaction with the customer service you received
  • Whether the customer service you received was provided in an accessible manner
  • Requests for material in an alternate format
  • Suggestions to improve our services/additional comments


Personal information collected on this form is collected under the authority of The Municipal Act for the purpose of improving customer service. Questions about this collection should be addressed to Oakville Transit at 1225 Trafalgar Road, Oakville, Ontario L6H 0H3, by phone at 905-815-2020 or by email at